Returns Policy
You may return most
new, unopened items within 30 days of delivery for a full refund. We'll also pay the
return shipping costs if the return is a result of our error (you received an incorrect
or defective item, etc.).
You should expect to receive your refund within four
weeks of giving your package to the return shipper, however, in many cases you will
receive a refund more quickly. This time period includes the transit time for us to
receive your return from the shipper (5 to 10 business days), the time it takes us to
process your return once we receive it (3 to 5 business days), and the time it takes
your bank to process our refund request (5 to 10 business days).
If you need to
return an item, please Contact Us with your order number and
details about the product you would like to return. We will respond quickly with
instructions for how to return items from your
order.
Shipping
We can ship to virtually any address in the
world. Note that there are restrictions on some products, and some products cannot be
shipped to international destinations.
When you place an order, we will estimate
shipping and delivery dates for you based on the availability of your items and the
shipping options you choose. Depending on the shipping provider you choose, shipping
date estimates may appear on the shipping quotes page.
Please also note that the
shipping rates for many items we sell are weight-based. The weight of any such item can
be found on its detail page. To reflect the policies of the shipping companies we use,
all weights will be rounded up to the next full pound.